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Coaching Skills – An Introduction

Personal and Professional Growth Short Course

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Coaching Skills – An Introduction


We believe that Coaching is a life skill.

Many people would like to coach but are unsure about whether they will be able to coach or will be suited to it.

Our 8-hour Coaching Skills – An Introduction programme is an experiential course providing students with a chance to experience and learn coaching skills. The course is run in 4 x 2-hour workshops. All our programmes are run in Zoom and supported by our dedicated learning management system.

This course is relevant for anyone – coaching skills can be used at work, as a parent and in with our families and friends. The course includes

  • Lots of practice in core coaching skills
  • Experience of coaching using the GROW coaching model
  • An understanding of the importance of empathy, rapport and trust in any coaching conversation.
  • An overview of the ICF coaching competencies



By the end of the course you will

    • Be confident to use coaching skills to help you in your working life and in your personal life.
    • Understand the role a Growth Mindset has in helping us live fulfilling work and personal lives.
    • Use high quality listening and questioning skills to have more impactful conversations
    • Have a coaching model to use in many situations at work, at home and with friends
    • Be confident to adopt a coaching mindset and understand the ethics of coaching conversations
    • Be familiar with the ICF Core Competencies – a guide for effective coaching

Who is the Programme for?

Potential Coaches
Have you ever thought about training as a coach? This course gives you an opportunity to learn the core coaching skills without committing to a full coaching programme.  Whether or not you go on to train as a coach – you will have a learnt a new skill!

Effective consultants are constantly curious about what is best for the people they serve. Coaching skills develop the ability to listen and become more aware about what clients are seeking and how best you can serve them.

Project and Programme Managers

Project manager often lead without formal authority. Using a coaching approach helps to understand what matters to the people in the project and how best to ensure everyone is aligned and prepared to meet milestones.

Educators and Teachers
Teachers make natural coaches. Learning coaching skills supports both in classroom activity, conversations with care givers and working with colleagues.
Healthcare and Wellness Professionals
Taking a coaching approach to healthcare and wellness conversations enables practitioners and clinicians to become even more effective at listening and questioning in order to best understand the needs of their clients and patients.
Managers and Leaders

Research increasingly shows that leaders who coach are more effective. Learning to help individuals perform at their best supports their growth and the organisations performance. Leaders who coach help to reduce stress levels and increase retention in their teams.

Scrum Masters

Being an effective Scrum Master is synonymous with using a coaching style. Learning tried and tested coaching skills enables you to become even more effective in your role.

Parents and Care-Givers

The biggest surprise for people who train on our programmes is the impact coaching has on all their conversations. This is especially true for parent and care-givers. Learning to listen more intently and to be more curious with our loved ones helps us to have more impactful conversations.

Programme Content

This programme is run in 4 x 2-hour workshops. Each workshop focuses on specific topics.

Workshop 1

  • What is coaching?
  • Introduction to listening
  • Coaching demonstration

Workshop 3

  • Coaching model 1 – 10 Questions
  • Summarising and reflecting back
  • Coaching frameworks
  • Introduction to the GROW Model

Workshop 2

  • Listening in depth
  • Building rapport
  • Effective questions

Workshop 4

  • Coaching demonstration
  • Putting it all together
  • Tips for ongoing learning


Why Train with Us?

  • We have been teaching coaching skills for 20 years in global organisations.
  • All our facilitators teach on our ICF Accredited Coach Training Programme (ACTP) and are very experience and practicing coaches.
  • Our programmes are all designed to run in Zoom and our bite sized approach to learning enables you to both learn skills and apply the learning between sessions.
  • We believe in experiential learning. We teach you theories and models – but most importantly you get a chance to practice in a safe learning environment.
  • We are based in Singapore and our mentor coaching suits people in the EMEA and Asia Pacific time zones.


All our programmes are run virtually using Zoom. We require all participants to be on camera during live workshops. We suggest you are working from a computer and are in a confidential setting.



SGD 650 for 8 hours learning, programme materials in a digital format and access to our online classroom.

Apply Now or Contact us to find out more.


August 2022 Programme

Workshops run on Tuesday, 18:00 – 20:00 (UTC+0800) Asia/Singapore time, starting August 30, 2022

Workshop 1.1 – August 30, 2022
Workshop 1.2 – September 6, 2022
Workshop 1.3 – September 13, 2022
Workshop 1.4 – September 20, 2022

This course is accredited with the ICF for 7.5 Core Competency CCEs and 0.5 Resource Development CCEs.

Our Facilitator

Imogen Maresch

Imogen Maresch

Imogen has over 10 years of experience in learning and development and 1:1 coaching, across a range of settings, sectors and cultures. Having lived in Singapore for 12 years, Imogen has designed and delivered workshops for thousands of participants from across the Asia Pacific region. She has also coached leaders from a range of different organisations, who she has helped to respond to challenges, realise opportunities and raise performance at work. 


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