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Access Free Masterclass: How to Develop Emotional Intelligence

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Emotional Intelligence (EQ) is the ability to understand and manage emotions effectively.

It is no longer considered a soft skill—it’s a critical competency for us all – both individual contributors and leaders. Higher EQ has been shown to improve job performance significantly including higher sales, increased productivity and reduced stress.

We can all learn and deepen our Emotional Intelligence. By the end of this masterclass, you’ll have the knowledge and tools to help you become more emotionally intelligent so that you can inspire and lead with authenticity, empathy, and resilience.

Jean will share practical exercises to help you:

  • Understand why being emotionally intelligent is critical for a successful career
  • Learn the 4 components of emotional intelligence
  • Develop strategies for building emotional intelligence
  • Work for wider impact in your team, your organisation and beyond.

Meet our Speaker Jean Balfour


 Jean Balfour has over 25 years of consulting and coaching with organisations. She brings a unique combination of being an ICF Master Certified Coach (3% of coaches worldwide) alongside an MSc in Organisation Consulting and wide experience of working as both an in-house and external coach and facilitator.

She is the Founder and CEO of Bailey Balfour, an ICF Accredited Coach Training Company. She held senior leadership roles in large organisations before setting up Bailey Balfour. She sees the interplay between individual performance and organizational effectiveness and works to help leaders makes these connections. 

She believes that all organisations are highly relational and supports leaders to create robust relationships across the organization. She believes business success is driven by effective leaders who are self-aware and committed to their own growth and behaviour change. 


Jean helps her clients to lead in diverse and global markets and across cultures. She is adept at helping her clients connect their personal strengths and leadership style to career success and achieving business goals. She draws on both psychological and organisational theories. She has a practical, results-oriented approach to coaching and her style is warm and challenging. Jean has a passion for supporting women’s career progression. She runs women in leadership programmes and has deep experience of coaching senior women.

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