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Ground Rules

1. Confidentiality

Exercises in this programme, whether in workshops and in coaching groups, require participants to coach and be coached by one another. We encourage participants, when they are in the client role, to bring real issues from their own lives to the coaching. We believe that this is an integral part of the learning process – for the client, for coach and the others who observe. We leave it up to the participants to choose the issues they bring to their sessions as clients.

We thus require participants to keep confidential all issues brought up during these sessions. All the information that was shared should be treated with utmost confidentiality. This includes information relating to all face-to-face interactions participants have during the programme, and those that are logged and recorded whether virtually or in material form.
Breaching such confidentiality is a serious offense and would mean expulsion from the course.

Participants are also prohibited from using this information in any way, whether outside of programme while it is ongoing, or after the programme ends.

The training is personal to the registered participant and that there is a requirement of confidentiality as personal and confidential information may be shared by other participants. As such, participants are required to ensure they are in a private location when they join the session and that the session shall not be recorded or shared directly or indirectly with non-registered participants.

2. Presence

All sessions in the programme are live and delivered virtually via a videoconference platform. Participants join the sessions from any supported device – desktops, tablets and mobiles. Participants are required to be fully present during all sessions – available on audio and video throughout. This includes participating in the exercises and groups discussions, without distraction or multi-tasking.

3. Recordings

From time to time, we may record workshops and coaching groups. Recordings will be reviewed by instructors on the programme and will be used to provide instructors with feedback on their work. Recordings will also be reviewed by instructors for the purpose of providing written feedback to participants on their observed coaching sessions.

4. Feedback

During coaching groups and exercises, participants are required to observe each other and provide feedback. We encourage participants to provide constructive and actionable feedback, and to keep in mind their fellow participants’ interests when doing so. We hope participants can be open and curious about learning, and to see feedback as a core part of our development as coaches.

5. Peer-coaching

We encourage participants to form peer-coaching arrangements with fellow participants in the programme. These can be current participants or alumni. Participants who are interested in peer-coaching are at liberty to share their contact details for that purpose.

6. General Rules of Conduct

  1. You are responsible for all information provided and represent that the information provided do not contravene any law or regulations and do not violate any third-party rights.
  2. Only make true and non-misleading statements in your profile and in communications with other users;
  3. Shall not use any offensive or misleading pseudonyms or pen names or nick names;
  4. Observe all the applicable laws and regulations, respect the rights of third parties when using the content and Services;
  5. Shall not upload or communicate offending or insulting or defamatory contents, regardless of whether that content is limited to certain users, trainers or other persons or companies;
  6. Shall not engage in behaviours that unreasonably harass other users or spam other users;
  7. Shall not, without express authorization from Us, deliver advertising messages, promote offer or sell goods or services, or conduct practices that is considered unfair competition or to promote, including progressive user advertising (such as chain, or pyramid sales);
  8. Shall not use, copy, duplicate or transmit or do any act which under the applicable law (eg., by copyright, trademark, patent, design or utility model law), constitute an infringement of the protected content;
  9. Shall not disclose information or other user details made available or accessible to you by virtue of your participation in the Course.
  10. You shall not use or install any mechanisms, software or scripts (other than those provided by Us or our authorised vendors designed for the proper function or display the Website or Platform) which is designed to block, overwrite, modify, copy, distribute and re-publish the contents or the proper functioning of Website and Platform.

7. Graduation Rules

ACC Level 1

In order to graduate, you are required to:

  1. Attend all workshops. We allow missing 2 out of the 14 workshops with valid reason (client to advise).
  2. Attend 22 coaching groups, out of which we require participants to: a. Be the coach 7 times and b. Be the client 7 times.
  3. Submit an essay (to be submitted no later than 12 weeks after your last workshop). 
  4. Record a 20 to 30-minute coaching session, write the observed coaching feedback, and submit that together with the recording. We will review the submission and provide written feedback.
  5. Submit your programme’s attendance log for approval.

Only Participants who complete all the above will be issued a graduation certificate.

You are expected to complete your mentor coaching requirements by no later than 8 weeks after your last workshop. After this date in order to carry on attending mentor coaching, there will be an additional fee of SGD 100 per mentor coaching attendance. A total fee for additional sessions will be billed upon request, once 8 weeks is over. 

PCC Level 2

In order to graduate, you are required to:

  1. Attend all workshops. We allow missing 9 out of the 10 workshops with valid reason (client to advise).
  2. Attend 10 coaching groups, out of which we require participants to: a. Be the coach 3 times and b. Be the client 3 times.
  3. Submit 2 written assignments (to be submitted no later than 12 weeks after your last workshop).
  4. Record a 20 to 60-minute coaching session, write the observed coaching feedback, and submit that together with the recording. We will review the submission and provide written feedback.
  5. Submit your programme’s attendance log for approval.

Only Participants who complete all the above will be issued a graduation certificate.

You are expected to complete your mentor coaching requirements by no later than 8 weeks after your last workshop. After this date in order to carry on attending mentor coaching, there will be an additional fee of SGD 100 per mentor coaching attendance. A total fee for additional sessions will be billed upon request, once 8 weeks is over. 

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